We ship exclusively with DHL GoGreen CO2-Neutral.

Within Germany the delivery time is 1 - 2 days.
For our direct neighboring countries we need 5 - 6 days.
To all other countries it can take up to 14 days.

Yes, we also send to packing stations.

Yes, we also ship to Switzerland, for example. If your country isn't listed, please contact us at support@glanzstueck-berlin.de.

You can return your purchase within 30 days. Please visit our returns portal .

For returns over a purchase value of €50, shipping is free within Germany. For returns below this value, we charge €5.99 shipping (which will be automatically deducted from your refund). Please follow the instructions in our returns portal to complete the return process.

Please note : Returns from outside of the EU are at your own expense. Please note the order number and ship to: Glanzstück Berlin, c/o Commercer Internet GmbH, Rheinstr. 15, Tor 3, 57638 Neitersen.

As soon as we receive your return, we will, after checking it, refund the purchase amount to the original method of payment you used within 14 days.

If individual components of a bundle are returned, the discount granted will be forfeited and the non-returnable product will be charged at the original price and the respective surcharge will be deducted from the refund accordingly.

Generally, discount codes are not applicable to products that are already discounted, unless we explicitly state otherwise during special promotions.

For personal advice, please contact us at support@glanzstueck-berlin.de or +49(0)30 52 00 14 04 (if you receive an answering machine, please leave a message - we will get back to you).

Our standard rosettes are mid-range in terms of intensity and are therefore perfect for acupressure beginners. If you like it more intense, our INTENSE EDITION is the perfect choice.

Yes, all of our products have removable and washable covers. We recommend hand washing (lukewarm with mild detergent) and then line drying. Do not put it in the washing machine as the acupressure rosettes could be damaged.

We ship all products in biodegradable bags made from corn starch.

Should this happen, we ask you to contact us at support@ Glanzstueck-berlin.de so that we can tell you exactly how we will proceed to solve the problem.

Our products should not be used if you suffer from a skin disease or hemophilia or are taking anticoagulants. We generally do not recommend acupressure stimulation if you are pregnant. However, use can still be effective - but please find out more about this from your midwife or doctor. Acupressure products are unsuitable for children under 5 years of age.

Take a look at einfach-sparsam.de , where you will often find competitions or promotional vouchers.